YOUR WORLD | OUR COVER

Kindly note: Our online services are currently under maintenance.

Please visit your nearest Citadel branch for further assistance or contact us on 2557 9000 / Freephone 800 72322.

Opening Hours Notice:

Thursday 28th May – Head Office (Floriana) – opening hours will be from 07:30 to 16:00.
For your nearest branch opening times visit where to find us

Monday 1st June – Head Office & Branches will be closed.
We will resume normal opening hours from Tuesday 2nd June.

We apologise for any inconvenience.

Manage your insurance online

If you lead a fast lifestyle, swift service is crucial. Log in to your account to manage your insurance online.

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Our Purpose

To build the trust, that our customers, community and our people place in us in everything we do.

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YOUR WORLD | OUR COVER

Supporting a Greener Future

Latest News

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December 1, 2025

AML and CFT Training Workshop

During November, our Citadel team had the opportunity to take part in an insightful training session at the Hotel Excelsior, focusing on Anti-Money Laundering (AML) and Countering the Financing of…
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October 28, 2025

Partnering with Chamber of Engineers

Citadel Insurance plc is pleased to announce a new corporate partnership with the Chamber of Engineers, designed to provide members with exclusive access to tailored and competitive insurance solutions. Through…
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September 23, 2025

Delphi Alliance Gold Sponsorship

Citadel Insurance is proud to have been a Gold Sponsor of the Delphi Alliance 2nd Global Conference, which took place in Malta between the 15th and 17th September 2025. This…
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September 23, 2025

2024 Annual Bonus for Policyholders

Citadel Insurance plc is pleased to announce that customers holding an active with-profits policy as of 31 December 2024 will receive a bonus of at least 3.0%. Policyholders of the…
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