Customer Service Representative

We are currently seeking to engage a Customer Service Representative to join our team.

The selected candidate will be expected to provide our customers with a professional and personal service, anticipate the customers’ requirements and be sensitive to their individual needs.

The ideal candidate should:

  • Be qualified in insurance or possess other related qualifications;
  • Be smart, have good interpersonal skills, be well organised and computer literate;
  • Have good communication skills;
  • Be customer-oriented with a self-driven attitude and initiative;
  • Be capable of working under minimum supervision;
  • Be fluent in written and spoken English and Maltese.

Previous work experience in the insurance sector and/or in a customer care environment will be considered an asset.

A remuneration package with a progressive salary, including benefits will be awarded in accordance with the individual’s qualifications and experience.

If you believe you are the right person for this post, please e-mail your application and CV to hr@citadelplc.com or send it by mail to:

The Human Resources Manager, Citadel Insurance p.l.c., Casa Borgo, 26, Market Street, Floriana FRN 1082.

All applications will be treated with strictest confidence.